Technical Support Analyst

Certified professionals play an additional benefit to the professionals of being highlighted in the organization. As they are verified professionals, it helps them to get more exposure to the responsibilities. Some of the necessary certifications are as follows:

CompTIA A+
Cisco Certified Network Associate (CCNA)
Microsoft Certified Solutions Expert (MCSE)
HDI Support Center Team Lead
ITIL Foundations

Technical Support Analyst

As per Payscale, Technical Support Analysts on average earn $50,537 per year when working as a full-time employee. Freelance support analysts are also well rewarded depending on experience level. The demand for Support Analysts is increasing as their roles continue to expand in various technical aspects of the telecommunication and IT industries.

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